Commonwealth-Parkville School contracts FACTS Management Company to facilitate on-line payment of tuition and fees to CPS families.
 
The payment options are as follows: one full year payment in June, two semester payments (June and December), or 10 month payments (June - March).  All parents need to pay using FACTS, except for cash payments that must be processed at Central Office - Commonwealth Campus. 
 
Federal Law does not allow charging a convenience fee for processing credit cards in Puerto Rico. Therefore, credit cards are not accepted as method of payment for tuition and fees.
 
All CPS parents will receive an e-mail invitation from FACTS  with a Customer # and Registration/unique Code to sign-in/register. The e-mail format you will receive is noted below.  If you do not receive the email, please check your Junk/Spam box. 
 
Sender:  FACTS Management Company
Subject: ACTION NEEDED:  Set up your Commonwealth-Parkville School Payment Plan 
  1. New parents will need to enroll in FACTS by going online, choose their payment option and enter their personal bank information.
  2. Previously enrolled parents in FACTS will see the same payment options and bank information in the system as in the previous year.  Please review and update, if necessary.
  3. A $10 annual fee will be charged by FACTS for semester payment option.  Annual payments do not have a fee and 10-Month Payments will continue with a $100 annual fee charged by CPS.
  4. NSF (non-sufficient fund) Fee charged by FACTS is $30.00.  There is no charge by CPS.
As always, CPS will continue to work with families should special circumstances or hardship cases arise.
 
Feel free to contact Diana Morales preferably by e-mail dmorales@cpspr.org or at 787 765-4411 Extension 442.
 
Sincerely,
 
Diana de Jesús (ddjesus@cpspr.org)
Director of Finance and Operations

PRIVACY AND SECURITY

FACTS is committed to maintaining the privacy and security of your information. FACTS does not share any nonpublic information with unauthorized third parties, and physical, procedural, and electronic safeguards are implemented.
 
FACTS undergoes an annual service organization examination that follows attestation standards developed by the American Institute of Certified Public Accountants (AICPA).
LINK to Sign-in or Register

BENEFITS FOR FAMILIES

• Easy payment plan sign-up (online
  or paper)
• 24/7 customer service
• Switch among financial accounts 
• Families can pay ahead online
• Families can pay by telephone
• Mobile-friendly payment site
• “No Login” online payment option
• One-click Spanish translation
   option
• Multiple students on one
  agreement
• Payment notice emailed 2-days
  after missed payment 

CUSTOMER SERVICE

FACTS provide high quality customer service in the industry. Highly trained customer service representatives are available 24/7 to answer any questions.
 
The online service allows you to:
• Review your balance, payment
  amounts, and payment schedule
• Change your account
  information, and obtain your
  transaction history
• Make payments online
• Make up missed payments
• Receive notifications via email
  when changes are made
• Receive email or text reminders
  before your payment is processed
• Access all your information from
  your mobile phone.
COMMONWEALTH CAMPUS| GRADES PPK- 6 | URB. PARKVILLE ALABAMA ST. GUAYNABO, PR 00969 | (787) 720-3992
PARKVILLE CAMPUS | GRADES 7-12 | URB. ROOSEVELT 100 CASTILLO ST. SAN JUAN, PR 00918 | (787) 765-4411